Job description • . Regular business processes system review, ensuring solutions meet business needs and requirements and propose the areas for improvement. • Gather users requirements, review change requests and system requirements; • Evaluating existing IECMS processes and Oversee the development of new processes/features; • Researches, analyzes, and recommends improvement • to IECMS system processes in order to improve overall system performance • Translate highly technical specifications into clear non-technical requirements • Conducting meetings and presentations to share ideas and findings to stakeholders • Communicating the insights and plans to cross functional team members and management. • Gathering critical information from meetings with • various stakeholders and producing useful reports. • Working closely with justice sector institutions technicians, and managerial staff. • . Staying up-to-date on the latest process and IT advancements to automate and modernize systems • Provide documentation of all processes and training as needed • Coordinating IECMS system process improvement strategies with different stakeholders • Overseeing all aspects related to the implementation stages of IECMS system process improvement initiatives • Analyzing and monitoring implemented changes to business processes and making adjustments as needed • Monitoring, measuring and providing feedback on process performance • Facilitating process workshops that involve eliciting process requirements and liaising with users NB: An understand of ERP, BPM, and BI tools, having certificate in CBAP (Certified Business Analysis Professional), PBA (Professional in Business Analysis), AAC (Agile Analysis certification), PMP (Project Management Professional) is an added advantage. Having 3+ years previous experience with gathering requirements from the clients/business and documentation. • Ability to see the big picture, understand project • objectives and be able to apply their understanding of how processes should work to operational improvement initiatives • Experience in communicating and presenting to stakeholders and/or Senior Leadership; • Interpersonal skills to influence and spur change,facilitate and enhance performance within a cross -functional environment; • Drive to keep up to date with developments and trends in the tech and modern software development; • The ability to learn quickly and work with minimum supervision; • Excellent analytical and conceptual thinking skills • Proven ability to assess business needs and translate them into relevant solution • The ability to influence stakeholders and work closely with them to determine and achieve acceptable solutions. • Excellent documentation and communication skills. • Experience creating detailed reports and giving presentations. • Excellent planning, organizational, • Experience with business, technical and technological requirements analysis;y technical skills & knowledge required: