RSD Associate at UNHCR Rwanda: (Deadline 5 February 2024)

RSD Associate

Organizational Setting and Work Relationships
The RSD Associate is a member of the Refugee Status Determination (RSD) team. S/he is responsible for supporting all activities related to the processing of refugee claims in the Operation. The RSD Associate provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s RSD procedures, their rights and obligations, including towards the host authorities, and the status of the processing of their claims. In discharging these responsibilities, the RSD Associate liaises closely with Registration, Community Services, Resettlement, and other Protection staff. The RSD Associate is responsible for conducting COI and other research related to RSD and maintaining the Operation’s local repository of relevant information, guidelines and standards. S/he may also assist in drafting RSD Assessments. The RSD Associate assists in compiling and analysing information related to the RSD activities of the Operation, and in drafting related correspondence and reports. The RSD Associate may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of legal, political, security and other developments which impact on the protection environment, and in particular, on protection delivery through RSD.
– Assist in the development of the RSD strategy of the operation and in the annual planning exercise.
– Provide counselling to, and respond to queries from, asylum seekers and refugees, including in the context of the notification of negative RSD decisions.
– Maintain accurate and up-to date records and data related to all work on individual cases.
– Assist in preventing and identifying fraud in RSD through oversight, advice and guidance to UNHCR staff, partners and persons of concern.
– Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned functions.
– Conduct research on country of origin information (COI) and other issues related to RSD and maintain the Operation’s local repository of relevant information, guidelines and standards accessible to RSD staff in the operation.
– Assist in monitoring RSD trends and in compiling and analysing RSD statistics related to RSD case processing.
– Assist in developing and maintaining processes to ensure that persons of concern, Government authorities and partners have accurate information on the RSD procedures, including UNHCR standards, policies and practice.
– Assist in initiatives to advocate with and support Government authorities and legal partners to establish and strengthen fair and efficient RSD procedures and RSD decision-making.
– Draft correspondence and reports relating to the RSD activities of the Operation.
– Refer individual cases to other functional units in the Operation and/or external partners for appropriate follow-up, in accordance with established criteria.
– Counsel individual asylum-seekers on the reasons for negative RSD decisions, in accordance with the RSD SOPs.

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Senior Community-Based Protection Associate at UNHCR Rwanda: (Deadline 5 February 2024)

Family

GS7

General Service

Reason

Regular > Regular Assignment

No

2024-04-01

February 5, 2024

Senior Community-Based Protection Associate

Organizational Setting and Work Relationships
The Senior Community-Based Protection Associate is a member of the Protection Unit and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Senior Community-Based Protection Associate works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role, the Senior Community-Based Protection Associate is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results, form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Assist functional units, the Multi-Functional Team (MFT) and senior management to integrate participatory and community-based approaches in the overall protection strategy and operational procedures.
– Through relationships with PoC and network of partners, stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to the protection team. Understand the perspectives, capacities, needs and resources of the PoC and advise the protection team accordingly, highlighting the specific protection needs of women and men, children, youth and older persons, persons with disabilities, marginalized groups.
– Work with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.
– Work with implementing and operational partners as well as with displaced and local communities to develop community-owned activities to address, where applicable, the social, educational, psycho-social, cultural, health, organisational and livelihood concerns as well as child protection and prevention and response to GBV.
– Perform analysis that identifies the capacities of communities of concern and risks they face.
– Contribute to participatory assessments and ongoing consultation with PoC using multifunctional teams.
– Plan and monitor programmes and budgets with an AGD perspective.
– Build capacity to maximize opportunities for participatory and community-based approaches and to make appropriate use of guidelines and tools in working with partners and other relevant entities.
– Support communities in establishing representation and coordination structures.
– Ensure community understanding of UNHCR’s commitment to deliver on accountability and quality assurance in its response.
– Assist in developing UNHCR communication strategies by emphasizing the participatory, community-based and AGD approaches.
– Act as an interpreter in exchange of routine information, contribute to related liaison activities and respond directly to routine queries.
– Contribute to the enforcement of participatory AGD sensitive analysis as an essential basis for all of UNHCR’s work.
– Initiate AGD sensitive interventions at the appropriate level on community-based protection issues and to respond to protection concerns and incidents within the office, with external interlocutors, groups and individuals based on agreed parameters.
– Identify and select which individuals or groups to prioritize for counselling and field visits based on agreed criteria.
– Intervene with authorities on protection.
– Enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
– As instructed by the supervisor, approve individual payment requests for PoC.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G7 – 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Development, Human Rights, nternational Law
Social Work, Social Science, Political Science,
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
UNHCR learning programmes (PLP). Knowledge of MSRP.

Functional Skills
*IT-Computer Literacy
IT-Enterprise Resource Planning (ERP)
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
PR-Community-based Protection – Principles and methodologies
CL-Multi-stakeholder Communications with Partners, Government & Community
PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate)
TR-Capacity Building
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

CL-Multi-stakeholder Communications with Partners, Government & Community, IT-Computer Literacy, IT-Enterprise Resource Planning (ERP), PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate), PR-Community-based Protection – Principles and methodologies, TR-Capacity Buidling, UN-UN/UNHCR Administrative Rules, Regulations and Procedures

Certifications

Community Development/Social Work – Other, Development Studies – Other, Human Rights – Other, International Law – Other, Political Science – Other, Social Sciences – Other

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Organizational awareness, Stakeholder management, Teamwork & collaboration

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Compendium

Additional Information

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Assistant Finance Officer at UNHCR Rwanda: (Deadline 5 February 2024)

NOA

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-04-01

February 5, 2024

Assistant Finance Officer

Organizational Setting and Work Relationships
The Assistant Finance Officer provides technical support with the processing of financial transactions, and monitors compliance with UNHCR and UN Financial Regulations and Rules.

In operations that do not have a Project Control Officer at Country or Multi-Country level the Assistant Finance Officer must also perform oversight responsibilities with regard to the execution of projects.

The incumbent directly supervises general service staff.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties
– Contribute to the assessment of budgetary needs for administrative budgets (ABOD); monitor and control ABOD expenditure in the office.
– Analyze, evaluate and control disbursements/receipts, as well as expenditure variances against approved budgets.
– Review vouchers, including ABOD and project disbursements.
– Propose monthly cash requirements for the office, and ensure adequate and timely replenishments of funds;
– Contribute to the preparation and processing of monthly accounts.
– Provide financial status reports to supervisors.
– Analyze and evaluate financial reports within the area of responsibility on a regular basis.
– Maintain relationships with local bank at the transactional level.
– Ensure that payments are effectuated by the monthly deadline.
– Ensure that monthly accounts are correct and approved, and ensure timely monthly bank reconciliations, including open items, review and clearance of unwanted requisitions and PO balances.
– Conduct regular checks of petty cash and cash accounts.
– Verify that all financial transactions are correct and in accordance with UNHCR rules and procedures.
– Prepare office-level financial expenditure reports submitted to the Regional Bureau or Headquarters.
– Approve vouchers, including ABOD and project disbursements.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Accounting; Finance; Public Administratin
Business Administration; Economics; or other relevant field.

Certificates and/or Licenses
Internal Auditor (CIA) Certified Public Accountant (CPA)
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Excellent computer skills, in particular in MS Office applications. Excellent communication skills.

Desirable
Working experience of at least one year in an intergovernmental organization (United Nations or similar). Good knowledge of United Nations financial rules and procedures. Good understanding of accrual accounting (such as IPSAS or IFRS). Working experience with PeopleSoft/Oracle Financial modules.

Functional Skills
*IT-Computer Literacy
*FI-Financial Accounting – Modified cash-based accounting as per international standards
FI-Financial Accrual Accounting under internationally accepted standards (IFRS,IPSAS,etc)
FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other)
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Good of ERP Financial Management

Operational context

Occupational Safety and Health Considerations

Nature of Position

The incumbent will be a part of the Country Finance Team and will report directly to the Head of Sub-Office in Kirehe. He/She will be part of the management team of the Sub Office in Kirehe.

The individual in this role is expected to have a solid foundation in financial management and strong administrative skills. Beyond these functional competencies, the incumbent should demonstrate proven managerial and leadership abilities, as they will directly supervise a team responsible for administration, IT, Supply, and Transport functions, which could include up to 8 staff members. Prior experience in effectively managing team activities and optimizing performance is essential. In addition to these qualifications, this role encompasses a diverse array of responsibilities, including handling entitlements, contracts, and personnel records, overseeing transportation logistics, managing leave and attendance, and maintaining the office compound. The position also plays a pivotal role in contributing to the provision of resources – human, material, and services – necessary to support the day-to-day activities of the office staff.

Moreover, the incumbent monitors the day-to-day personnel and administrative operations of the office and implements processes and procedures to enhance internal controls in alignment with UNHCR rules and regulations. The role further extends to coordinating the preparation of staffing and administrative budget requirements for the office and participating in competitive procurement processes for selecting, awarding, and issuing local contracts in line with UNHCR regulations. The role also encompasses managing contracts for the premises, cleaning, security services, and other essential services as needed. Through these diverse tasks, this role is central to the efficient functioning of the Sub Office and requires a comprehensive skill set and strong leadership capabilities.

Living and Working Conditions

UNHCR Sub-Office Kirehe is located in the eastern part of Rwanda, near the border with Tanzania. Mahama Refugee Camp, situated within Kirehe District, hosts a significant number of refugees, mainly from Burundi and Congo. Established on 22 April 2015, Mahama Refugee Camp stands as the largest refugee camp in Rwanda. As of August 2023, the camp is home to 61,078 individuals. Kirehe sub-office has approx. 40 staff to cover the needs of refugees in Mahama refugee camp. The incumbent will play a crucial role in supporting the office’s mission in this context.

Additional Qualifications

Skills

FI-ERP Financial Management (SAP, Oracle, PeopleSoft, Workday and other), FI-Financial Accounting – Modified cash-based accounting as per international standards, FI-Financial Accrual Accounting under internationally accepted standards (IFRS,IPSAS,etc), IT-Computer Literacy

Bachelor of Arts (BA): Accounting, Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Economics, Bachelor of Arts (BA): Finance, Bachelor of Arts (BA): Public Professions

Certifications

Certified Public Accountant – Other, Internal Auditor – Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Political awareness, Teamwork & collaboration

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Compendium

Additional Information

This position requires Functional Clearance

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Assistant Protection Officer-GBV at UNHCR Rwanda: (Deadline 5 February 2024)

C

Family

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-04-01

February 5, 2024

Assistant Protection Officer

Organizational Setting and Work Relationships
The Assistant Protection Officer reports to the Protection Officer or the Senior Protection Officer. Depending on the size and structure of the Office, the incumbent may have supervisory responsibility for protection staff including community-based protection, registration, resettlement and education. S/he provides functional protection guidance to information management and programme staff on all protection/legal matters and accountabilities. These include: statelessness (in line with the campaign to End Statelessness by 2024), Global Compact on Refugees (GCR) commitments, age, gender, diversity (AGD) and accountability to affected populations (AAP) through community-based protection, Child protection, Gender-Based Violence (GBV) prevention and response, gender equality, disability inclusion, youth empowerment, psycho-social support and PSEA, registration, asylum/refugee status determination, resettlement, local integration, voluntary repatriation, human rights standards integration, national legislation, judicial engagement, predictable and decisive engagement in situations of internal displacement and engagement in wider mixed movement and climate change/disaster-related displacement responses. S/he supervises protection standards, operational procedures and practices in protection delivery in line with international standards.

The Assistant Protection Officer is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (PoC), ensuring that operational responses in all sectors mainstream protection methodologies and integrate protection safeguards. The incumbent contributes to the design of a comprehensive protection strategy and represents the Organization externally on protection doctrine and policy as guided by the supervisor. S/he also ensures that PoC are meaningfully engaged in the decisions that affect them and support programme design and adaptations that are influenced by the concerns, priorities and capacities of them. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment.
– Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct.
– Assist in providing comments on existing and draft legislation related to PoC.
– Provide legal advice and guidance on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
– Conduct eligibility and status determination for PoC in compliance with UNHCR procedural standards and international protection principles.
– Promote and contribute to measures to identify, prevent and reduce statelessness.
– Contribute to a country-level child protection plan as part of the protection strategy.
– Contribute to a country-level education plan as part of the protection strategy.
– Provide inputs for the development of protection policies and standards within the AoR.
– Implement and monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
– Manage individual protection cases including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents.
– Recommend durable solutions for the largest possible number of PoC through voluntary repatriation, local integration and where appropriate, resettlement.
– Assess resettlement needs and apply priorities for the resettlement of individuals and groups of refugees and other PoC.
– Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
– Contribute to and facilitate a programme of results-based advocacy with sectorial and/or cluster partners.
– Contribute to and facilitate effective information management through the provision of disaggregated data on populations of concern and their problems.
– Assist capacity-building initiatives for communities and individuals to assert their rights.
– Participate in initiatives to capacitate authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures.
– Intervene with authorities on protection issues.
– Assist the supervisor in deciding priorities for reception, interviewing and counselling for groups or individuals.
– Assist the supervisor in enforcing compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services.
– Enforce compliance with, and integrity of, all protection standard operating procedures.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Law,

International Law,

Political Sciences
or other relevant field.

Certificates and/or Licenses
Not specified;

Relevant Job Experience
Essential
Knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles

Desirable
Completion of the Protection Learning Programme, RSD- Resettlement Learning Programme.

Functional Skills
*PR-Protection-related guidelines, standards and indicators
*PR-Age, Gender and Diversity (AGD)
MG-Project Management
PR-Human Rights Doctrine/Standards
PR-International Humanitarian Law
PR-Assessment of IDPs Status, Rights, Obligation
PR-Climate change and disaster related displacement
CO-Drafting and Documentation
PR-Gender Based Violence (GBV) Coordination
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

This position entails a specialization in GBV prevention, risk mitigation, and response. The incumbent should have proven expertise and technical knowledge in GBV, as well as an ability to pro-actively address problems and to propose solutions. The incumbent will support the operation’s efforts to fulfil UNHCR’s mandate and associated obligations on GBV prevention, risk mitigation and response based on policy and guidance, including the GBV Minimum Standards, and UNHCR’s GBV Policy. S/he should have demonstrated experience in both emergency and protracted operations, have an ability to analyze and use data to make sound judgements as well as evidence-based advocacy and planning, have proven abilities in articulating complex issues to internal and external stakeholders in a simple and convincing manner, and have the ability to draft clear, concise documentation on such issues.

The incumbent should: Participate in the promotion of compliance with UNHCR’s GBV policy, priorities and commitments (aligned with polices on age, gender, diversity (AGD) and accountability to affected populations (AAP), Child protection, gender equality, disability and youth empowerment. -Support the development and implementation of programming for specialized GBV prevention and response based on needs, risks and capacity assessments at the onset of an emergency and throughout all phases of displacement. – Support and build capacity and systems for individual GBV case management for survivors and children at risk. – Support the capacity development of staff, partners and other stakeholders to address GBV risks and to promote gender equality and the empowerment of displaced women and girls. The incumbent should have demonstrated experience applying GBV principles to facts on the ground in a practical fashion to maximize protection dividends, including in complex political environments where ideal outcomes may not be fully achievable. Strategic capacity development, networking, and coordination skills are essential requirements. Demonstrated knowledge of GBV module in proGres as well as GBV information management tools, safe and ethical data collection and analysis, as well as conducting assessments, would be also important. Desirable experience includes: experience in the field of GBV prevention, mitigation and response, broader protection or social work involving empowerment of women and girls, gender, child protection, mental health, counselling and working with survivors and children-at-risk. Applied experience in survivor-centred approach, GBV guiding principles, and Case management principles related to GBV programs. Knowledge and experience of participatory approaches to engaging with and mobilizing communities. Being fluent in English is essential and knowledge of French is desirable.

 

Assistant Resettlement and Complementary Pathways Officer at UNHCR Rwanda: (Deadline 5 February 2024)

Family

Family

NOA

National Professional Officer

Reason

Regular > Regular Assignment

No

2024-04-01

February 5, 2024

Assistant Resettlement and Complementary Pathways Officer

Organizational Setting and Work Relationships
The position for Assistant Resettlement and Complementary Pathways Officer may be based in Field Offices, Country Operations, Regional Bureaux or Headquarters.

The incumbent’s primary role is to assist resettlement and complementary pathways activities in his/her Area of Responsibility (AOR). Under supervision, the incumbent assists in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement and complementary pathways countries, IOM and NGOs, a continuous support to resettlement and complementary pathways operations by ensuring that polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies.

The Assistant Resettlement and Complementary Pathways Officer takes part in assessing cases for resettlement and/or complementary pathways, conducting interviews as well as monitoring procedural compliance and quality of case submissions. The incumbent does not normally have managerial responsibilities though it rests upon the supervisor of the post to make time specific arrangements subject to a given situation.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Stay abreast of political, legal, social and economic developments that have an impact on the protection environment.
– Assist in implementing Standard Operating Procedures (SOPs) for promoting the resettlement of persons of concern as protection tool and promoting access to complementary pathways for admission in the context of comprehensive solution strategies.
– Assist in the development of country resettlement and complementary pathways for admission strategy and annual planning exercise.
– Assist in promoting and monitoring the implementation of UNHCR’s global resettlement and complementary pathways policies, procedures and guidelines.
– Assist in guiding and capacitating the country operation to prepare consistent and quality resettlement submissions, as well as to promote and facilitate access to complementary pathways for admission to third countries.
– Assist in monitoring resettlement activities to ensure progress against targets, transparency and efficiency in case submissions and appropriate follow-up with resettlement countries and other key stakeholders.
– Identify, interview, assess resettlement needs, and process persons identified for resettlement following established procedures; undertake field missions as required; provide counselling to individuals.
– Assist selection missions by resettlement countries to the country.
– Identify, interview, and referrer accordingly persons identified with potential to access complementary pathways for admission following established procedures; undertake field missions as required; provide counselling to individuals.
– Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement and complementary pathways for admission process; comply with UNHCR policy and guidelines on HIV/AIDS.
– Assist in mitigating resettlement or complementary pathways related fraud through oversight (including in-country travel), advice and guidance.
– Assist the country operation with group resettlement procedures, including planning, profiling, logistical arrangements, verification and post-verification follow-up.
– Maintain regular contact and close cooperation with resettlement countries and partners to ensure effective resettlement delivery and adherence to adequate protection and resettlement standards.
– Participate, where appropriate, in country-level discussions with resettlement and complementary pathways countries and partners.
– Assist in managing a process to ensure that persons of concern and partners receive up-to-date and accurate information on UNHCR’s resettlement policies and procedures, as well as on complementary pathways for admission opportunities and procedures.
– Assist in the submission of up-to-date and accurate resettlement and complementary pathways statistics, reports and needs assessments to management as required.
– Identify and recommend relevant training activities of UNHCR staff and implementing partners.
– Assist in communication with communities’ activities ensuring that persons of concern are made aware of UNHCR’s resettlement and complementary pathways procedures and have fair and transparent access to and participation in the processes.
– Participate, where appropriate, in country-level discussions with resettlement and/or complementary pathways countries and partners.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
International Law;
International Relations;
Political Science;
Social Sciences;
or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Not specified.

Desirable
Diverse field experience. Ability to understand and implement UNHCR’s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level. Good IT skills including database management skills.

Functional Skills
UN-UN/UNHCR Mandate and Global Strategic Priorities
IT-Computer Literacy
DM-Database Management
PR-Age, Gender and Diversity (AGD)
PR-Assessment of IDPs Status, Rights, Obligation
PR-Statelessness- Principles and Procedures, operational arrangements/assistance
MD-HIV/AIDS situation management
PR-Refugee Protection Principles and Framework
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Candidate is expected to have a strong background in complementary pathways encompassing different skills (i.e., counselling, interviewing…). Proven excellent drafting and analytical skills including background in academic research methods, data collection, and analysis (highly desirable). Solid planning and organizing skills are required.

Operational context

Occupational Safety and Health Considerations:

There are no occupational hazards related to the position. However, on genera health and security matters:

a. Health

There is a district health centre in Kabarore and two district hospitals within 25 kilometers from Kabarore (Kiziguro District Hospital and Ngarama District Hospital) with adequate health infrastructures. There is also one reliable private health centre – HOPE Clinic, and a few pharmacies within Kabarore town. The above facilities have got necessary health equipment including ambulances and therefore able to handle any emergency, parasite and bacterial tests. Service provided can be rated adequate.

b. Security

As with the rest of Rwanda, Kabarore is generally safe. However, few incidents of petty crime and housebreaking have been reported in the past. Staffs are therefore advised to remain vigilant at all times, to ensure they have proper details of their domestic workers and securely lock their valuables in their houses.

Nature of Position

The UNHCR Representation Office in Rwanda principally consists of a refugee population mainly refugees from the Democratic Republic of Congo who have been on the Rwandan territory since 1996 and Burundian refugees who moved to Rwanda due to the volatile situation in Burundi since April 2015. It is composed of the Country Office in Kigali, Sub Office Kirehe, Field Office Karongi, Field Huye, Nyamata Field Office and Field Unit Kabarore.

The Kabarore Field Unit oversees humanitarian activities and interventions in the Nyabiheke refugee camp, which hosts approximately 12,500 Congolese refugees from the DRC, who are in a protracted situation.

The Assistant Resettlement & Complementary Pathways Officer position will be under the direct supervision of the Resettlement & Complementary Pathways Officer in Kabarore Field Unit. The incumbent’s primary role is to support in resettlement case processing to attain the allocated resettlement quotas. The incumbent will take part in assessing cases for resettlement and conducting resettlement case interviews and reviews, as well as monitoring procedural compliance and quality of case submissions. The incumbent will also provide continuous support to resettlement activities by ensuring that resettlement policies are correctly implemented and that the operation is supported in establishing comprehensive protection and solutions strategies. The incumbent’s role may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organizational objectives and priorities.

Living and Working Conditions

a. Accommodation and living environment

Kabarore is the district headquarter of Gatsibo District, located in eastern province along the main highway from Kigali to Kagitumba/ Mirema Hills border with Uganda. Kabarore is fairly new, so facilities are still new and there is a lot of ongoing construction of standard housing. Notwithstanding, accommodation is available where national staff can reside easily. Although this might be challenging, initially staff working in the location reside in guest houses within the town which are of an appropriate standard while searching for housing. The average monthly rent for unfurnished houses ranges from 100 USD to 400 USD.

UNHCR office is located along the main highway, next to the district offices. Staffs commute within 45 minutes each way to and from Nyabiheke refugee camp. Access road to the refugee camp is murram. No suitable housing has been identified for staff that is closer to the camp.

Staffs face isolation with no access to stress releasing activities unless they travel on weekends to the capital Kigali which is two and half hours’ drive. Public transport is easily available. However, it tends to be crowded on Friday afternoons as many residents make their way out of the town to Kigali. Consequently, it is a little difficult for staffs intending to travel to Kigali after work to find transport.

No international school available however, local schools are available, and the languages of instruction are Kinyarwanda and English.

b. Statement of Basic Requirements

Shops are available which provide necessary items with imported goods, home furnishings and electrical appliances. There is a daily market for fruits and vegetables, as well as poultry items; fresh produce is available only on the market days (Tuesday and Friday). Meat can be purchased in available butcheries in town. Fish is rare.

c. Supply of water and electricity

Piped water is available from the National Water and Sanitation Corporation institution (WASAC). It is however rationed, and staff are advised to purchase storage containers. Electricity supply is also available but interrupted sometimes.

d. Protection from insects

As any area within the tropical region, flying insects are there especially mosquitos and use of mosquito nets and insect replants is a must.

e. Telecommunications

Mobile network (MTN, Airtel and Tigo) is available and reliable. The Field unit is equipped with Internet and PAMA service. Few modems have been availed to staff for official use. However, for personal use one can easily purchase a modem from the MTN, Airtel and Mango service centers in Kabarore town.

Additional Qualifications

Skills

DM-Database Management, IT-Computer Literacy, MD-HIV/AIDS situation management, PR-Age, Gender and Diversity (AGD), PR-Assessment of IDPs Status, Rights, Obligation, PR-Refugee Protection Principles and Framework, PR-Statelessness- Principles and Procedures, operational arrangements/assistance, UN-UN/UNHCR Mandate and Global Strategic Priorities

Bachelor of Arts (BA): International Law, Bachelor of Arts (BA): International Relations, Bachelor of Arts (BA): Political Science, Bachelor of Arts (BA): Social Science

Certifications

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

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Compendium

Additional Information

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