Key Result Area

Key Roles / Duties

HR Strategy

• Develop and implement Entity HR strategies as approved by Head Office.
• Develop and manage Entity HR budget effectively and efficiently.
• Support the development of new and/or review of HR policies and regulatory frameworks to guide the effective management of the human capital of the company
• Prepare Manpower plans and reports to guide management on manpower decisions.

Talent Management & Development:

• Coordinate and implement recruitment, on-boarding, and talent management processes.
• Conduct TNA, develop an annual training planner, organize and coordinate employee development programs to enhance employee performance.
• Implement performance management processes and address employee concerns.
• Monitor and renew employee contracts, ensuring alignment with business needs.
• Support expatriate staff with immigration processes in line with immigration laws of Rwanda
• Manage staff exit procedures to facilitate a smooth exit

Employee Relations & Compliance:

• Manage disciplinary and grievance processes.
•  Develop and implement initiatives to enhance employee morale, wellness, and engagement.
• Manage the entity’s leave function, monitor leave uptake and provide periodic reports to Management to guide decision making.

Payroll & Benefits Administration:

• Process staff payroll and other staff related payments to enhance staff motivation and productivity
• Process statutory deductions from the payroll/ terminal benefits and other deductions to ensure timely and accurate remittances to the relevant institutions
• Administer employee benefits as per Company policy.

Information Management & Reporting:

•  Manage the HR Management Information System (ERP) to streamline processes.
• Prepare monthly reports on HR metrics and recommend process improvements.
• Manage Employee Records inline with company policies and national laws.

Internal

External

Colleagues

Subordinates

Others

HRBPs

Front desk Officer

• Heads of Department
• All Entity Staff

•  Insurance Broker
• Immigration Office
• Labor office
• Medical Service Providers
• Training Agencies
• Service providers