Senior Officer in charge of Business Management and Operations at MCT Global: (Deadline /27 12/ 2024)

Job Title: Senior Officer in charge of Business Management and Operations 
Organization Name: MCT Global ltd

Location: Kigali-Rwanda

Gross Annual Salary: Ranging from 7,477,080 to 10,189,296 Rwf
Reports to: Chief Executive Officer (CEO)
Job Type: Full-time

About MCT Global

MCT Global is a Rwandan company established in 2019 with a vision to develop, adopt and implement relevant standards for quality services in everyday life. Our mission is to contribute to the standardization of services in various sectors including Business, Education, Research, Finance, Management, Infrastructure, Transport, Logistics, Hospitality, Tourism, Agriculture, youth employment to mention but a few. We believe that quality research is the foundation of the quality services and development. We are an African based ethical and innovative consulting firm providing value- for-money consulting services in an efficient, effective and ethical manner, always sensitive to the ever-changing community needs and socio-cultural trends. Our advice and recommendations are transparent and based on our understanding of the clients’ situation at hand and what we believe are the best ways forward.  Our core service includes core businesses including DACUM Facilitation, Curriculum and Training Manuals development, Occupational standards development, Training needs assessment, Capacity Building, Surveys, Project Management, Blended learning material design, Human Resource Management advisory services, Educational advisory services, Strategic Planning & Management services, Business proposal writing, Business solutions, Market Research and brand management consultancy, Business Development Services (BDS), Digital Services and Transport services among others.

Position Overview

The Senior Business Management and Operations will be responsible for overseeing the day-to-day operations of MCT Global’s business, ensuring alignment with strategic goals, and driving process improvements across the organization. This role is pivotal in optimizing operational efficiency, managing cross-functional teams, and facilitating seamless communication between MCT Global and its clients to ensure the successful execution of corporate initiatives.

Key Responsibilities include:

Strategic Planning & Execution
Lead the development and execution of business operations strategies aligned with MCT Global’s short- and long-term goals.  Provide insights and recommendations to senior leadership on operational improvements and business growth opportunities.

Operational Leadership

Manage the day-to-day operations across various functions, ensuring streamlined processes and continuous performance improvements. Implement best practices, methodologies, and tools to drive operational efficiency and reduce costs.

Team Management & Development

Lead, mentor, Train and develop cross-functional teams, ensuring alignment with organizational goals. Foster a culture of high performance, accountability, and professional growth. Promote collaboration between departments to achieve shared objectives.

Project Management

Oversee the planning, execution, and delivery of key projects across the business. Manage timelines, budgets, and resources, ensuring project milestones are met and deliverables are achieved with high quality.

Business management

Identify new opportunities and investments for MCT Global and drive process optimization initiatives that enhance productivity, reduce waste, and improve the customer experience. Utilize data-driven insights to recommend solutions for operational challenges. Prepare proposals that meet customers’ requirements and expectations.

Financial Oversight

Work closely with the finance department to manage operational budgets, monitor spending, and ensure efficient use of resources. Provide financial forecasting and reporting to senior management.

Cross-Functional Collaboration

Partner with various departments (Sales, Marketing, Product Development, IT, etc.) to ensure operational alignment and support business objectives. Maintain strong working relationships with external partners, vendors, and key stakeholders.

Performance Metrics & Reporting

Establish key performance indicators (KPIs) for business operations, track performance, and prepare regular reports for executive leadership. Analyze data to identify trends, risks, and growth opportunities.

Innovation and Industry Leadership

Stay at the forefront of innovation in Consulting and trainings, identify opportunities for MCT Global to lead with quick services, new technologies, product and customer satisfaction. Engage with Rwanda’s growing economy development, including partnerships with local companies, and Government institutions in Rwanda and beyond.

Capacity Development

Perform strategic research activities towards capacity building activities as the main business of MCT Global it to develop Human capital across the globe starting from our country Rwanda and through various interventions such as upskilling programs, Training standards development, Learning materials development and other related activities.

Other duties as assigned by Management.

Qualifications

Education

• Master’s degree in Business Administration, Education, Economics, Business Operations Management, Project Management, Education or a related field. An MBA or advanced degree is a plus.
• Bachelor’s degree with more than 5 years of experience in a related field.

Experience

• Minimum of 3 years of experience in the business management and consultancy field, with a proven track record of managing large, cross-functional teams and driving operational efficiencies. Experience in a global or multinational organization is highly preferred.
• Experience in curriculum development, Capacity building and Training management and having knowledge on educational systems is an added advantage.

Skills

• Strong leadership, communication, and interpersonal skills
• Excellent project management skills with the ability to manage multiple initiatives simultaneously
• Proficient in business management tools (e.g., ERP, CRM, project management software)
• Advanced analytical and problem-solving abilities, with a focus on data-driven decision-making
• Strong financial acumen and experience managing budgets and forecasts
• Exceptional organizational skills and attention to detail
• Ability to work in a fast-paced, dynamic environment
• Fluency in English (both written and verbal) is required. Knowledge of the French language is an added value.

Attributes

• Strategic thinker with a solution-oriented approach to problem-solving
• High level of integrity, accountability, and professionalism
• Collaborative and team-oriented with the ability to influence stakeholders at all levels
• Adaptable and flexible, with a proactive mindset and ability to navigate change

Benefits

• Opportunities for career advancement and professional development
• Performance-based bonus program, including a percentage of new client acquisitions, rewarding employee contributions to company growth and success.
• Communication facilities including telephone and communication allowances.
• Be part of a diverse, collaborative, and innovative team
• Annual leave
• Vertical and Horizontal promotion.

If you are a strategic thinker with operational excellence and business growth passion, we would like to hear from you! Apply today to join the MCT Global team and make an impact on our continued success.

Please submit your resume, a cover letter, degree copies, employment certificate, and other certificates (in single attachment PDF format) outlining your qualifications and relevant experience via the email: mctglobaltd@gmail.com. We shall only contact shortlisted applicants.

Application Deadline is December 27th, 2024 at 5:00 P.M.

For further clarifications, please send your inquiries to mctglobaltd@gmail.com or call us on Telephone Number: +250787914002

Done at Kigali, on December 13^th, 2024

MANAGEMENT, MCT Global Ltd