Job responsibilities

– Report to the Finance and Administration Division Manager

– Directing customers and clients to their destination.

– Communicate clearly and effectively with clients.

– Answer visitors’/customers’ enquiries about RAB and its products or services

– Provide quality customer service on every call.

– Greeting clients with a smile whether in person or on the phone.

– Issue visitor passes, observing and reporting any unusual or suspicious persons or activities

Qualifications

• •  Advanced Diploma in Office Management

• •  Bachelor’s Degree in Communication

• • Bachelor’s Degree in Public Relations

• • Bachelor’s Degree in Office Management

• • Advanced Diploma in Communication

• • Advanced Diploma in Public Relations

• • Advanced Diploma in Marketing

• • Advanced Diploma in Customer Relations

• • Bachelor’s Degree in Marketing

• • Bachelor’s Degree in Customer Relations

• • Advanced Diploma in Hospitality management

• Bachelor’s Degree in Hospitality Management

  Required competencies and key technical skills

  • • Resource management skills

  • • Analytical skills

  • • Problem solving skills

  • • Decision making skills

  • • Time management skills

  • • Risk management skills

  • • Results oriented

  • • Digital literacy skills

  • Fluency in English, Kinyarwanda or French; knowledge of all languages is an added advantage
    
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